Showtime Reports

There are two types of Showtime Report: Single Showtime and Showtimes in Date Range.

To access both reports, navigate to Sales > Reports in your Dashboard, then to the Showtime tab.

Selecting a Report Type

At first, the Showtime tab will only have one element you can interact with: the Showtime Report type. You must select either Single Showtime or Showtimes in Date Range for the rest of the controls to appear, with which you can specify the date range and other options for your report.

Single Showtime Report

If you choose the Single Showtime report type, a date picker labeled "Select Day" will appear. When you choose the day on which the Showtime occurred, another field will appear which lists all of the Showtimes that occurred on the specified day.

Choose the specific Showtime you'd like, then you will have the option to download or email the generated CSV file.

Single Showtime reports have the following data:

Showtime
Report generation time
Gross — The gross sales for this showtime, excluding booking fees.
Tickets Issued — How many tickets were sold or comped for this showtime.
Total Discount — The gross amount of money discounted from sales.
Total Scanned — The number of tickets scanned out of the total number of tickets issued.

Then, a list of all the Orders for that Showtime. Each Order has its own row, each row with the following data:

Order Date
Station — The station that made the sale.
Order ID
Customer Name
Customer Email
Tickets — The number of tickets issued for this order.
Tickets Used — The number of tickets used for this order.
Access Code(s) — For Online Showtimes, the access code(s) associated to the ticket(s).
Ticket Types — The ticket types included in the order, and how many of each type.
Payment Method
Card Last 4
Postal Code
Discount — The amount of money discounted from the order.
Discount Rules
Discount Code — The discount code used in the order.

Showtimes in Date Range Report

If you choose the Showtimes in Date Range report type, a pair of date pickers will appear in which you can specify the start and end dates of your date range. You can also click the "This Week" or "Last Week" links next to the date pickers to auto-fill them with those dates. Note that this report can only include showtimes on past dates.

There's a checkbox labeled "Include ticket types" as well—if you check this, then the generated report will include an additional column for each ticket type the showtimes sold, with the sales for each ticket type.

In Showtimes in Date Range reports, each Showtime is listed on its own row with the following data:

Show Title — The title of the Movie, Program, or Special Event the showtime was for.
Date
Time
Capacity — Capacity of the auditorium the showtime occurred in.
Tickets Sold
% Capacity Sold
Advance Sales
Same-day Sales
Gross
% Advance Sales
Booking Fees Paid