Finding Orders

You can view all Orders on your site by going to Sales > Orders in your Dashboard. 

Filtering Orders By Order Status

You'll notice four links above the Orders list: All, Pending, Paid, and Cancelled. These are various Order statuses, and if you click any of these links, the list of Orders will be updated to only show Orders of that status.

Searching and Filtering Orders With Custom Parameters

 Between the four Order status links and the actual table of Orders itself, there is a set of text inputs and checkboxes next to a "Filter" button. These tools allow you to filter the Orders list by specific parameters. Specifically, those parameters are:

  • Order ID — Search by the Order's ID string. If the ID you're looking for is #322rdc for example, you could search for 322rdc (no # symbol) to find it.
  • Last Name — Search by the Customer's last name.
  • Email — Search by the Customer's email address. You can search by partial email addresses here—for example, to find all Orders from Customers with Gmail email addresses, you can enter just "@gmail.com" (without quotes) in this search field.
  • Card Last 4 — Search by the last 4 digits of the Customer's card number.

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